At Janenipa, we provide a variety of secure payment options, including Visa, Mastercard, American Express, Discover, and PayPal. Please be aware that full payment is required before your order can be shipped.

Once we receive your order, an authorization process is carried out to verify that sufficient funds are available. Upon successful authorization, your card will be charged, and the payment will serve as a deposit for the items you have purchased. After your order has been dispatched, you will receive a confirmation email, finalizing the payment for those items.

Since our products are custom-made to meet your specifications, production will only begin once payment has been confirmed.

To complete your purchase, click the “Proceed to Checkout” or “PayPal Checkout” button. You will then be redirected to a secure payment processor, where you can finalize your transaction using a credit card or a PayPal account. All payments are securely processed through PayPal, and your credit card statement will reflect the charge under PayPal.

Refunds will be processed back to your original payment method, whether PayPal or a credit/debit card.

Rest assured that your credit card details are neither processed nor stored on janenipa.com servers, and we do not share any payment information with third parties.

If you need assistance with your order or exchanges, please include your order number and contact us at:

WHY VIVE LLC
180 Talmadge Rd, Edison, NJ 08817, United States
support@janenipa.com